Billing & Fees

We are a bulk billing practice. Patients who have a valid Medicare card will be bulk billed for most Medicare related service.

Please note that medical consumables required for some procedures and medical report services will incur additional fees.

Procedures, including but not limited to removal of moles and skin lesions, will attract a gap payment.

Please ask our reception staff if there are any out of pocket expenses for a particular procedure. If you do not hold a valid Medicare card, a charge may apply.

Patients claiming Workers Compensation or Motor Vehicle Claims must pay for their accounts each time until they provide a letter of acceptance and claim number.

Missing an appointment will attract a fee of $35 for a standard consultation if not cancelled at least 2 hours before your scheduled appointment.


Allied Health Services

The allied health team run  fee structures differing from GP services. Our general  practice provides access to the following allied health on premises:

  • Physiotherapist
  • Dietician
  • Psychologist

Allied health fees vary from service to service. Fees will be disclosed prior to your first visit.

Practice Billing Principles

General Practitioners Services

Medicare Card Holders

Patients who have a valid Medicare card will be bulk billed.

Please note that medical consumables required for some procedures and medical report services will incur additional fees.

 

International Students

International Students will be privately billed, unless they hold a Reciprocal Medicare Card which will need to be in date.

Patients who attend the practice for WorkCover related services are charged AMA issued WorkCover rates.

 On the first Work cover Appointment, the patient has two options:

1)      They must refer practice staff to their employer who will confirm employer liability for fees associated with the patient’s treatment and issue a Claim Number.

 The practice will then issue an invoice directed at the employer Insurer who will liaise with their employer provider and the practice and facilitate the payment of future fees associated with the case.

2)      They may commence work cover treatment and pay for their first appointment (If no Claim Number is provided) and subsequent appointments until the practice is provided an alternative source of invoicing (either the employer or insurance company).

 

 Services Incurring Additional Fees

Medical Procedures Involving Consumables

The practice will charge individual patients for consumable items that are utilised during procedures. The following table outlines consumable prices associated with various procedures.

Consumables for short procedure (no local anaesthetic)                                                    $10.00

Consumables for medium procedure (no local anaesthetic)                                               $20.00

Consumables for long procedure (no local anaesthetic)                                                      $30.00

Consumables of short procedure (with local anaesthetic)                                                  $35.00

Consumables of short procedure (with local anaesthetic)                                                  $45.00

Consumables continued.

Please note that requirements for consumable items may vary from procedure to procedure thus the above fees may serve as an indication only. Patients will be notified prior to their procedure about the costs of consumable items.

Patients reserve their right not to commence procedures after being notified of additional fees or if they do not intend on settling their accounts on the day of their appointment.

 

Medical Report Services

The practice offers services which assist patients with the following matters:

  • Housing commission applications and correspondence including supporting documentation.
  • DSP applications and correspondence including supporting documentation.
  • Insurance applications and reports (income protection insurance, total & permanent disability, motor vehicle accident).
  • Incident reports.
  • Support letters and reports of any type such as those to banks, government departments, and court and tribunal hearings.
  • RTA related applications including driving licence (private and professional) and disability parking applications.
  • Any other matter which is not stated above however resemble similar workloads and processes.

Fees will be determined by the nature of the workload that will be required to complete these services. A service fee will be required to be paid on the date of the initial request. The doctor will quote on work load which will fall under the following fee structure:

Short workload:            $120.00 (incl. GST)

Medium workload:        $180.00 (incl. GST)

Long workload:             $330.00 (incl. GST)

The reports will be completed once payment has been received and receipted.

Doctors Discretion & Financial Hardship

The practice acknowledges that financial hardship may prevent patients from settling their accounts. The doctor may utilise their discretion to modify fees in relation to financial hardship. Any matters of financial hardship need to be presented prior to a fee incurring service being performed and consent needs to be given by the doctor.

The doctor and practice reserve the right to modify fees disclosed above or add additional fees. Any such modification will be disclosed to the patient prior to the service being performed.

Allied Health Services

The allied health team run separate fee structures from GP services.

  • Physiotherapist
  • Dietician
  • Psychologist

 Allied health fees vary from service to service. Fees will be disclose prior to your first visit (this service may be covered under the Enhanced Primary Care Program which will be issued under the doctor)

 

All accounts must be settled at the time of the consultation

We except Cash, Eftpos or Credit Cards – We also have a Hi-Caps terminal on site